The Australian aged care industry is undergoing significant transformation as we approach 2025. Driven by regulatory reforms, emerging technologies, and the evolving needs of older Australians, the sector is adapting to provide more personalised, efficient, and inclusive care. In today’s blog, we investigate what we see as the top trends shaping aged care in 2025.
- Increased Focus on Consumer-Centred Care
The shift towards consumer-directed care continues to gain momentum in 2025. Older Australians and their families increasingly demand personalised care plans that reflect individual preferences, cultural backgrounds, and health goals. Providers are prioritising flexibility, enabling residents and home care recipients to have more say in how and when they receive care.
The Australian Government’s ongoing reforms to the aged care system further reinforce this trend. The move to consolidate the Home Care Package and Commonwealth Home Support Programme into a single Support at Home Program reflects an intent to simplify access and increase choice.
- Integration of Smart Technology
Technology is revolutionising aged care by improving efficiency and enabling better health outcomes. In 2025, wearable devices and remote monitoring tools are becoming commonplace in residential and home care settings. These technologies allow for continuous health tracking, reducing hospitalisations and enabling early intervention for chronic conditions.
Robotics is also making strides. From robotic companions designed to alleviate loneliness to robotic assistive devices aiding mobility, technology is playing a pivotal role in enhancing quality of life. Artificial intelligence (AI) and predictive analytics are being leveraged to identify risks such as falls or deteriorating health, ensuring proactive care delivery.
- Focus on Workforce Development and Wellbeing
The aged care workforce remains the backbone of the sector. However, recruitment and retention challenges persist, exacerbated by the increasing demand for services. In response, 2025 sees a greater emphasis on training, upskilling, and supporting workers.
Providers are adopting innovative recruitment strategies, such as offering flexible rosters and career progression opportunities, to attract younger workers and address skill shortages. Mental health support for staff is also a growing priority, with initiatives aimed at reducing burnout and improving job satisfaction.
- Emphasis on Culturally Inclusive Care
As Australia’s ageing population grows more diverse, culturally appropriate care has become a critical focus. Providers are working to ensure services are tailored to meet the needs of older Australians from Aboriginal and Torres Strait Islander backgrounds, as well as those from culturally and linguistically diverse (CALD) communities.
Efforts include employing bilingual staff, providing cultural awareness training, and integrating cultural practices and preferences into daily care routines. These measures aim to create environments where older individuals feel valued and understood.
- Sustainability in Aged Care Facilities
Sustainability is no longer a secondary concern. In 2025, aged care providers are prioritising environmentally friendly practices to align with broader societal goals of reducing carbon footprints. New and refurbished facilities are being designed with energy efficiency in mind, incorporating features such as solar power, water-saving technologies, and sustainable building materials.
Additionally, operational practices are being reviewed to minimise waste and promote recycling. These efforts not only benefit the environment but also resonate with socially conscious residents and their families.
- Increased Adoption of Telehealth Services
Telehealth continues to expand its footprint in aged care. In 2025, virtual consultations are a standard offering, particularly for those receiving care at home. This trend enhances accessibility to medical specialists, reduces travel stress, and ensures continuity of care.
Providers are also exploring hybrid care models, combining in-person and virtual services to optimise resource allocation and meet the diverse needs of older Australians.
- Holistic Wellbeing and Lifestyle Services
Aged care is increasingly focusing on holistic wellbeing, encompassing physical, mental, and emotional health. Wellness programs, such as yoga, mindfulness, and art therapy, are being incorporated into care plans. Nutrition and diet are receiving greater attention, with providers offering customised meal plans that cater to individual health requirements and cultural preferences.
Social engagement remains a key priority. Providers are using technology and community partnerships to combat social isolation, fostering meaningful connections and enriching the lives of residents and home care recipients alike.